Terms of Service

2 · Our services

ARIA provides software development, API integrations, marketplace operations tooling, and data reporting services — including Amazon Selling Partner API integrations for inventory visibility and reporting. The exact scope, deliverables, and responsibilities for any engagement are defined in a corresponding written agreement or statement of work.

3 · Independent provider

ARIA TEKNOLOGI INTELEGENSIA is an independent software provider and is not affiliated with, endorsed by, or sponsored by Amazon. References to the Amazon Selling Partner API describe a data source we integrate with on behalf of clients. Amazon and all related marks are the property of their respective owners.

4 · Client responsibilities

• Provide accurate information and only grant access to systems and accounts you are authorised to share.
• Comply with the terms and policies of any third-party platform you connect through us, including Amazon's applicable terms.
• Maintain your own records and back-ups as appropriate for your business.

5 · Acceptable use

You agree not to misuse our services — including attempting to access systems or data without authorisation, interfering with normal operation, or using the services for unlawful purposes.

6 · Intellectual property

Unless a written agreement states otherwise, ARIA retains ownership of its pre-existing tools, frameworks, and know-how. Ownership of deliverables produced specifically for a client is governed by the relevant engagement agreement. Your data remains yours.

7 · Confidentiality

Each party will protect the other's confidential information and use it only as needed to perform under the engagement, consistent with our Privacy & Data Handling Policy.

8 · Warranties & disclaimers

We provide our services with reasonable skill and care. Except as expressly stated in a written agreement, the services are provided "as is" without other warranties. We do not control third-party platforms and are not responsible for their availability, changes, or policies.

9 · Limitation of liability

To the extent permitted by law, ARIA is not liable for indirect, incidental, or consequential losses. Any liability is subject to the limitations set out in the applicable engagement agreement.

10 · Term & termination

Either party may terminate an engagement as set out in the relevant agreement. On termination, we will, on request, delete or return client and marketplace data and revoke associated credentials, except where retention is required by law.

11 · Governing law

These terms are governed by the laws of the Republic of Indonesia, without regard to conflict-of-laws principles. The courts of Indonesia will have jurisdiction, unless a written agreement specifies otherwise.

12 · Changes

We may update these terms from time to time. Material changes will be reflected by updating the date above. Continued use of our services after an update constitutes acceptance of the revised terms.